Cookie Policy

Last modified on 02/04/2016

Flex uses technologies on our website and mobile service (which we'll call the Flex Service) to collect information that helps us improve your online experience. In this Cookie Policy, we refer to these technologies, which include cookies, pixels, web beacons, and gifs, collectively as "cookies." This policy explains the different types of cookies used on the Flex Service and how you can control them. We may change this Cookie Policy at any time: please take a look at the "LAST REVISED" legend at the top of this page to see when this Cookie Policy was last revised. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Flex Service.

By using the Flex Service and viewing the cookie notice that appears on the Flex Service, you agree that we can store and access cookies as described in this policy.

We hope that this policy helps you understand, and feel more confident about, our use of cookies. If you have any further queries, please contact us at

What is a Cookie?

Cookies are small text files that are stored on your computer or mobile device. They are widely used in order to make websites work, or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognise you and remember important information that will make your use of a website more convenient (e.g., by remembering your user preferences).

What Cookies do we use?

Below we list the different types of cookies we may use on the Flex Service.

Essential Cookies These cookies are essential to the operation of our website in order to enable you to move around it and to use its features. Without these cookies, services you have asked for, such as accessing secure areas of the website or paid for content, cannot be provided. These cookies are essential for using the website and therefore cannot be turned off without severely affecting your use of the website.

Essential cookies on the Flex Service may include:

Cookie Name: _flex_session

Used to help users navigate within the website and to allow them to travel back to previous pages. You can control these cookies via your browser setting but please note that the Flex Service may not function smoothly if you do.

Cookie Name: browser.timezone

Used to help display event dates and times in your local time zone. You can control these cookies via your browser setting but please note that the Flex Service may not function smoothly if you do.

Performance Cookies Performance cookies, which often include analytics cookies, collect information about your use of this Flex Service and enable us to improve the way it works. For example, performance cookies show us which are the most frequently visited pages on the website, allow us to see the overall patterns of usage on the Flex Service, help us record any difficulties you have with the Flex Service and show us whether our advertising is effective or not.

Cookie Name: Google Analytics

Cookie Name: Mixpanel