Terms of Service

Last modified on 01/08/2016


These Terms of Service ("Terms") govern the use of Flex fitness video management and streaming platform ("Service") and govern the relationship between you ("You" or "User") and FLEX TV LTD, ("Flex" or "We") regarding your use of the Service. By accessing or using the Service You agree to the Terms and accept to be bound by them. These Terms affect your legal rights and obligations, so if you do not agree to the Terms, do not use the Service.

Medical Disclaimer. Before starting any exercise program through the Service, consult your physician to determine if such program is right for your needs. Do not start exercise program through the Service if your physician advises against it. Your use of the Service and attending our interactive classes is at your sole discretion and risk. Always stop the exercise immediately if you experience faintness, dizziness, pain or shortness of breath at any time while exercising.

You become a registered user of the Service and create a Service account ("Account") by (i) using your personal unique email address and giving other information required; or (ii) by using the available single sign-on via Facebook.

The Service is intended for people who are at the age of majority (usually 18 years old or older). Persons under that age shall provide a separate consent by their legal guardian.


1. Privacy Policy.

Your privacy is important to Flex. Please see our Privacy Policy for information relating to how we collect, use, and disclose your personal information.

2. License

The Flex Service is owned and operated by Flex. Unless otherwise indicated, all Content and other materials on the Flex Services, including, without limitation, Flex's logos, the visual interfaces, graphics, design, compilation, information, software, computer code (including source code or object code), services, text, pictures, information, data, sound files, other files and the selection and arrangement thereof (collectively, the " Materials ") are protected by United States copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws (including in your country of residence). All Materials contained on the Flex Service are the proprietary property of Flex or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, service marks, and trade names are proprietary to Flex or its affiliates and/or third-party licensors. Flex reserves all rights not expressly granted in these Terms of Service.

Unless otherwise expressly stated in writing by Flex, you are granted a limited, non-sublicensable license (i.e. a personal and limited right) to access and use the Flex Service for your personal or internal business use only.

This license is subject to these Terms of Service and does not include any of the following: (a) any resale or commercial use of the Flex Service or the Materials; (b) the distribution, public performance or public display of any Materials (except for Broadcaster Content by the Broadcaster posting the Broadcaster Content – this is all explained further below); (c) modifying or otherwise making any derivative uses of the Flex Service or the Materials, or any portion of them; (d) use of any data mining, robots or similar data gathering or extraction methods; (e) downloading (except page caching) of any portion of the Flex Service, the Materials or any information contained in them, except as expressly permitted on the Flex Service; or (f) any use of the Flex Service or the Materials except for their intended purposes. Any use of the Flex Service or the Materials except as specifically authorized in these Terms of Service, without the prior written permission of Flex, is strictly prohibited and your failure to comply with them may have legal consequences which may include violating applicable laws, including copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated in these Terms of Service, nothing in them shall be interpreted as conferring any license to intellectual property rights, whether by estoppel, implication or other legal principles. This license can be terminated (see further section 15).

3. Individual Features and Services.

When using the Flex Service, you will be subject to any additional posted guidelines or rules applicable to specific services and features which may be posted online and notified to you from time to time (the " Guidelines "). All these Guidelines are hereby incorporated by reference into these Terms of Service (i.e. they are made part of these Terms of Service).

4. Modification of these Terms of Service.

Flex reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms of Service at any time (for example to reflect updates to the Flex Service or to reflect changes in the law). If Flex changes these Terms of Service, we will provide you notice of these changes, such as by sending an email, posting a notice on the Flex Service or updating the "Last Updated" date above. Please check these Terms of Service and any Guidelines periodically for those changes. Your continued use of the Flex Service after the posting of changes constitutes your binding acceptance of such changes. For any material changes to these Terms of Service, the amended terms will automatically be effective thirty days after they are initially posted on the Flex Service unless you contact us to discuss any questions or comments during that time period. We will always make a reasonable effort to notify you if we do change these Terms of Service.

5. Digital Millennium Copyright Act.

Please note that since we respect fitness publisher, music, and other Content (as defined below) owner rights, it is Flex's policy to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act (the " DMCA "). If you believe that anything in the Flex Services infringes upon any copyright that you own or control, you may file a notification of such infringement with our Designated Agent as set forth below.

Name of Designated Agent: Elliott James Perry - CEO

E-mail Address of Designated Agent: elliott@joinflex.tv

Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys' fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

6. Other Intellectual Property Rights Infringement Systems in the EU and Rest of the World.

If you believe that your copyright or other intellectual property rights have been infringed and they are not subject to US law and jurisdiction (for example, if you consider the infringement is subject to the E-Commerce Directive of the European Union), then we invite you to contact us using the procedure set out at section 7) for the US Digital Millennium Copyright Act to the extent relevant. You can contact info@joinflex.tv if you wish to discuss this further with us.

Repeat Infringer Policy.

In accordance with the DMCA and other applicable laws around the world, Flex has adopted a policy that it will promptly terminate without notice any user's access to the Flex Service if that user is determined by Flex to be a "repeat infringer." A repeat infringer includes, without limitation a user who has been notified by Flex of infringing activity violations more than twice and/or who has had their Broadcaster Content or any other user-submitted content removed from the Flex Service more than twice. Flex may also at our sole discretion limit access to the Flex Service and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

In addition, Flex accommodates and does not interfere with standard technical measures used by intellectual property rights owners to protect their materials.

Trademarks.

FLEX, FlexTV, the Flex logos and any other product or service name or slogan contained in the Flex Service are trademarks of Flex or our suppliers or licensors and may not be copied, imitated or used, in whole or in part, without the prior written permission of Flex or the applicable trademark holder. Any authorized use of these trademarks must be in accordance with any guidelines that Flex may provide you from time to time.

You may not use any metatags or any other hidden text utilizing "Flex" or any other name, trademark or product or service name of Flex without our prior written permission. In addition, the look and feel of the Flex Service, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Flex and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Flex Service are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us or any other affiliation.

Broadcasters.

Flex allows certain users (" Broadcaster ") to distribute streaming live and pre-recorded videos of fitness related activities.

1. License from Flex.

If you sign up for an account as a Broadcaster, subject to your compliance with these Terms of Service, Flex hereby grants to you a personal, limited, non-exclusive, non-transferable, freely revocable license to use the Flex Service for the uploading and distributing of authorized digital content, including videos (" Broadcaster Content ").

2. License to Flex

Unless otherwise agreed to in a written agreement between you and Flex that was signed by an authorized representative of Flex:

  1. By distributing or disseminating Broadcaster Content through the Flex Service, you hereby grant to Flex a worldwide, nonexclusive, royalty-free, perpetual, transferable and fully sublicensable right to use, host, convert for streaming, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display and otherwise exploit your Broadcaster Content, in any form, format, media or media channels now known or later developed or discovered. You grant Flex and our sublicensees the right to use the name that you submit in connection with that content, if we or they choose.
  2. Except for Broadcaster Content already downloaded by users, the foregoing license granted by you terminates regarding a specific piece of Broadcaster Content once you remove or delete that Broadcaster Content from the Flex Service.
3. Broadcaster Content Representations and Warranties.

You are solely responsible for your Broadcaster Content and the consequences of posting or publishing it. By uploading and publishing your Broadcaster Content, you represent, and warrant that: (1) you are the creator and owner of the Broadcaster Content or otherwise have sufficient rights and authority to grant the rights granted herein; (2) your Broadcaster Content does not and will not (a) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right or (b) slander, defame, or libel any other person; (3) your Broadcaster Content does not contain any viruses, adware, spyware, worms, or other harmful or malicious code or (4) unless you have received prior written authorization, your Broadcaster Content specifically does not contain any prerelease or non-public beta software or fitness content or any confidential information of Flex or third parties. Flex reserves all rights and remedies against any Broadcasters who breach these representations and warranties.

4. Content is Uploaded at Your Own Risk.

Flex uses reasonable security measures in order to attempt to protect Broadcaster Content. However Flex cannot guarantee that there will be no unauthorized copying or distribution of Broadcaster Content nor will Flex be liable for any copying or usage of the Broadcaster Content not authorized by Flex. You hereby release and forever waive any claims you may have against Flex for any such unauthorized copying or usage of the Broadcaster Content, under any theory. THE SECURITY MEASURES TO PROTECT BROADCASTER CONTENT USED BY Flex HEREIN ARE PROVIDED AND USED "AS-IS" AND WITH NO WARRANTIES OR ASSURANCES THAT SUCH SECURITY MEASURES WILL WITHSTAND ATTEMPTS TO EVADE SECURITY MECHANISMS OR THAT THERE WILL BE NO CRACKS, DISABLEMENTS OR OTHER CIRCUMVENTION OF SUCH SECURITY MEASURES.

5. Prevention of Unauthorized Use of Broadcaster account.

Unless expressly permitted in writing by Flex, you may not sell, rent, lease, share or provide access to your Broadcaster account to any third party, including without limitation charging any remuneration (e.g. money) to any third party for access to administrative rights on your Broadcaster account. Flex reserves all available legal rights and remedies to prevent unauthorized use of the Flex Service, including, but not limited to, technological barriers, IP mapping, and in serious cases directly contacting your Internet Service Provider (ISP) regarding such unauthorized use.

6. Promotions

Broadcasters may promote, administer or conduct a promotion on, through or utilizing Flex (a "Promotion"). If you are a Broadcaster and you choose to promote, administer or conduct a Promotion, you must follow the following rules:

  1. You may carry out Promotions to the extent permitted by applicable local law and you are solely responsible for ensuring that you and any Promotions comply with any and all applicable local law obligations and restrictions.
  2. You, at your expense, will be solely responsible for all aspects of your Promotion, including, without limitation, the execution, administration, and operation of the Promotion; drafting and posting any official rules; selecting winners; issuing prizes; and obtaining all necessary third-party permissions and approvals, including, without limitation, filing any and all necessary registrations and bonds. Flex has the right to remove your Promotion from the Flex Service for any reason.
  3. Flex is not responsible for and does not endorse or support any such Promotions. You may not indicate that Flex is a sponsor or co-sponsor of the Promotion.
  4. ALL Broadcasters should display or read out the following when a Promotion is on their channel: "This is a promotion from [channel name] . Flex does not sponsor or endorse broadcaster promotions and is not responsible for them".
7. Endorsements/Testimonials

You agree that your Broadcaster Content will comply with the FTC's Guidelines Concerning the Use of Testimonials and Endorsements in Advertising (available at http://www.ftc.gov/sites/default/files/attachments/press-releases/ftc-publishes-final-guides-governing-endorsements-testimonials/091005revisedendorsementguides.pdf ) ("Guidelines"). For example, if you have been paid or provided with free products in exchange for discussing or promoting a product or service through the Flex Service, or if you are an employee of a company and you decide to discuss or promote that company's products or services through the Flex Service, you agree to comply with the Guidelines' requirements for disclosing such relationships. You, and not Flex, are solely responsible for any endorsements or testimonials you make regarding any product or service through the Flex Service.

7. Third Party Content.

In addition to the Broadcaster Content, Flex may provide other third party content on the Flex Services and may provide links to Web pages and content of third parties (collectively the " Third-Party Content ") as a service to those interested in this information. Flex does not control, endorse or adopt any Third-Party Content and makes no representation or warranties of any kind regarding the Third-Party Content, including without limitation regarding its accuracy or completeness. Please be aware that we do not create Third Party Content, nor we do not update or monitor it, therefore we are not responsible for any Third Party Content on the Flex Service. Users use such Third-Party Content at their own risk.

The Flex Service may include links or references to other web sites or services solely as a convenience to Users (" Reference Sites "). Flex does not endorse any such Reference Sites or the information, materials, products, or services contained on or accessible through Reference Sites. In addition, your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Flex Service are solely between you and such advertiser. Access and use of Reference Sites, including the information, materials, products, and services on or available through Reference Sites is solely at your own risk.

8. Prohibited Conduct.

The Flex Services may include interactive areas or services (" Interactive Areas "), such as chat boxes or web forums, in which you or other users may create, post or store content, messages, materials, data, information, text, music, sound, photos, video, graphics, applications, code or other items or materials on the Flex Services (" User Content " and collectively with Broadcaster Content, " Content "). You are solely responsible for your use of such Interactive Areas and use them at your own risk. BY USING THE Flex SERVICE, INCLUDING THE INTERACTIVE AREAS, YOU AGREE NOT TO violate any law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct while on the Flex Service.

You agree that you will comply with these Terms of Service and Rules of Conduct and will not:

  1. use the Flex Service for any purposes except to disseminate or receive original or appropriately licensed content and/or to access the Flex Service;
  2. rent, lease, loan, sell, resell, sublicense, distribute or otherwise transfer the licenses granted in these Terms of Service or any Materials (as defined in section 4);
  3. post, upload, or distribute any defamatory, libellous, or inaccurate Content;
  4. impersonate any person or entity, falsely claim an affiliation with any person or entity, or access the Flex Service accounts of others without permission, forge another persons' digital signature, misrepresent the source, identity, or content of information transmitted via the Flex Service, or perform any other similar fraudulent activity;
  5. delete the copyright or other proprietary rights notices on the Flex Service or Content;
  6. make unsolicited offers, advertisements, proposals, or send junk mail or spam to other Users of the Flex Service, including, without limitation, unsolicited advertising, promotional materials, or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, petitions for signatures, or any of the preceding things related to promotional giveaways (such as raffles and contests), and other similar activities;
  7. harvest or collect the email addresses or other contact information of other users from the Flex Service for the purpose of sending spam or other commercial messages;
  8. use the Flex Service for any illegal purpose, or in violation of any local, state, national, or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and data protection and privacy;
  9. defame, harass, abuse, threaten or defraud Users of the Flex Service, or collect, or attempt to collect, personal information about Users or third parties without their consent;
  10. remove, circumvent, disable, damage or otherwise interfere with security-related features of the Flex Service or Content, features that prevent or restrict use or copying of any content accessible through the Flex Service, or features that enforce limitations on the use of the Flex Service or Content;
  11. reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Flex Service or any part thereof, except and only to the extent that this activity is expressly permitted by the law of your country of residence;
  12. modify, adapt, translate or create derivative works based upon the Flex Service or any part thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation;
  13. intentionally interfere with or damage operation of the Flex Service or any user's enjoyment of them, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code;
  14. relay email from a third party's mail servers without the permission of that third party;
  15. use any robot, spider, scraper, crawler or other automated means to access the Flex Service for any purpose or bypass any measures Flex may use to prevent or restrict access to the Flex Service;
  16. manipulate identifiers in order to disguise the origin of any Content transmitted through the Flex Service;
  17. interfere with or disrupt the Flex Service or servers or networks connected to the Flex Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Flex Service;use the Flex Service in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Flex Service, or that could damage, disable, overburden or impair the functioning of the Flex Service in any manner;
  18. use or attempt to use another user's account without authorization from that user and Flex;
  19. attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of the Flex Service that you are not authorized to access; or
  20. attempt to indicate in any manner that you have a relationship with us or that we have endorsed you or any products or services for any purpose.

Further, BY USING THE Flex SERVICE, INCLUDING THE INTERACTIVE AREAS YOU AGREE NOT TO post, upload to, transmit, distribute, store, create or otherwise publish through the Flex Service any of the following:

  1. Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law or regulation;
  2. Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any Content, you represent and warrant that you have the lawful right to distribute and reproduce such Content;
  3. Content that is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
  4. Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
  5. private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
  6. viruses, corrupted data or other harmful, disruptive or destructive files; and
  7. Content that, in the judgment of Flex, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Flex Service, or which may expose Flex or our users to any harm or liability.

Flex takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Flex liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of the Flex Service is at your own risk. Enforcement of the user content or conduct rules set forth in these Terms of Service is solely at Flex's discretion, and failure to enforce such rules in some instances does not constitute a waiver of our right to enforce such rules in other instances. In addition, these rules do not create any private right of action on the part of any third party or any reasonable expectation that the Flex Service will not contain any content that is prohibited by such rules. As a provider of interactive services, Flex is not liable for any statements, representations or Content provided by our users in any public forum, personal home page or other Interactive Area. Flex does not endorse any Content or any opinion, recommendation or advice expressed therein, and Flex expressly disclaims any and all liability in connection with Content. Although Flex has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, Flex reserves the right, and has absolute discretion, to remove, screen or edit any Content posted or stored on the Flex Service at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any Content you post or store on the Flex Service at your sole cost and expense. Any use of the Interactive Areas or other portions of the Flex Service in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Flex Service.

9. Rights in User Content.

If you submit or post User Content to the Flex Service you grant Flex a worldwide, nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content in any form, format, media or media channels now known or hereafter developed or discovered. You grant Flex and our sublicensees the right to use the name that you submit in connection with such content, if we or they choose.

By submitting or posting User Content to the Flex Service, you agree that: (a) such User Content is non-confidential; (b) you own and control all of the rights to the User Content that you post or you otherwise have all necessary rights to post such User Content to the Flex Service; (c) the User Content is accurate and not misleading or harmful in any manner; and (d) the User Content, and your use and posting of that User Content in connection with the Flex Service, does not and will not violate these Terms of Service or any applicable law, rule or regulation in your country or elsewhere.

10. Account

1. Account and Password.

You may wish to open a Flex account with us for a number of reasons, including a more personalised Flex experience or to upload and/or download or purchase content or any products, services, or information from Flex.

In order to open an account, you will asked to provide us with certain information like an account name and password (all of which will be protected by our Privacy Policy).

Once you have a Flex account you can purchase products and services (including subscriptions) via Flex. The Flex Terms of Sale explain how this works – please read carefully this important document, which is incorporated by reference into these Terms of Service (this means they legally form part of this document).

While Flex uses reasonable security precautions, you are solely responsible for maintaining the confidentiality of your account and password, for restricting access to your computer and for all activities that occur under your account or password. Please make sure you provide to Flex on registration and at all other times information which will be true, accurate, current, complete and kept up to date to the best of your ability.

If you have reason to believe that your account is no longer secure (e.g., in the event of a loss, theft or unauthorized disclosure or use of your account ID, password, or any credit, debit or charge card number, if applicable), then you must immediately notify Flex at info@joinflex.tv.

2. Third Party Accounts.

Flex may permit you to register for and log onto the Flex Service via certain third party social networks, such as by using Facebook Connect. If you log in via such social networks, the profile information connected to the account you use to log into the Flex Service, including your name, may be used by Flex in order to provide and support your account. You also acknowledge and agree that Flex may publish information regarding your use of the Flex Service to and in connection with any such third party social network with which you use the Flex Service (unless you tell us otherwise).

11. Termination.

Flex reserves the right, without notice and in our sole discretion, to terminate your license to use the Flex Service (including to post Broadcaster Content), and to block or prevent your future access to and use of the Flex Service. This includes Flex having the ability to terminate or to suspend your access to any purchased products or services, including any subscriptions or Turbo accounts. Your only remedy with respect to any dissatisfaction with (i) the Flex Service, (ii) any term of these Terms of Service, (iii) any policy or practice of Flex in operating the Flex Service, or (iv) any content or information transmitted through the Flex Service, is to terminate your account and discontinuing use of any and all parts of the Flex Service. In serious cases of breach of these Terms of Service (for example, infringement of Flex's intellectual property rights or actions causing it financial loss), Flex may consider it appropriate to take legal action against you (though we will try to resolve matters amicably with you if possible).

12. Indemnification.

The following section only applies to you if you are resident in the USA or elsewhere in the world (but does not apply if you are a consumer resident in the European Union):

You agree to indemnify, defend, and hold harmless Flex, its affiliated companies, contractors, employees, agents and its third-party suppliers, licensors, and partners from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of the Flex Service, any Content you post, store or otherwise transmit in or through the Flex Service, your violation of the rights of any third party, any violation by you of these Terms of Service, or any breach of the representations, warranties, and covenants made by you herein. Flex reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Flex, and you agree to cooperate with Flex's defense of these claims. Flex will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. If you are a Broadcaster, the forgoing indemnity includes, without limitation, any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your Promotions or Broadcaster Content.

13. Disclaimers; No Warranties.

The following section only applies to you if you are resident in the USA or elsewhere in the world (but does not apply if you are a consumer resident in the European Union):

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) THE FLEX SERVICE AND THE CONTENT AND MATERIALS CONTAINED THEREIN ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY FLEX; (B) FLEX, AND ITS AFFILIATES, PARTNERS, AND SUPPLIERS (" FLEX PARTIES ") DISCLAIM ALL OTHER WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE FLEX SERVICE, INCLUDING ANY INFORMATION, CONTENT OR MATERIALS CONTAINED THEREIN; (C) FLEX DOES NOT REPRESENT OR WARRANT THAT CONTENT OR MATERIALS ON THE FLEX SERVICE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE; (D) FLEX IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO TEXT OR PHOTOGRAPHY; AND (E) WHILE FLEX ATTEMPTS TO MAKE YOUR ACCESS AND USE OF THE FLEX SERVICE SAFE, FLEX CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE FLEX SERVICE OR OUR SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM FLEX OR THROUGH THE FLEX SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. YOU EXPRESSLY ACKNOWLEDGE THAT AS USED IN THIS SECTION 17, THE TERM "FLEX" INCLUDES FLEX'S OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS AND SUBCONTRACTORS.

14. Limitation of Liability and Damages.

Users in the USA and rest of the world (non-EU):

The following section only applies to you if you are resident in the USA or elsewhere in the world (but does not apply if you are a consumer resident in the European Union):

1. Limitation of Liability.

You understand and acknowledge that Flex will not be liable for any network-related problems attributable to the operation of the Service and that network configuration changes may affect the system's performance.

YOU HEREBY ACKNOWLEDGE AND AGREE THAT FLEX SHALL HAVE NO LIABILITY WHATSOEVER IN CONNECTION WITH OR ARISING FROM YOUR USE OF THE SERVICE, AS SET FORTH HEREIN. YOUR ONLY RIGHT OR REMEDY REGARDING ANY PROBLEMS OR DISSATISFACTION WITH THE SERVICE IS TO UNINSTALL IT AND/OR DISCONTINUE YOUR USE OF THE SERVICE, HOWEVER WITHOUT PREJUDICE TO YOUR STATUTORY RIGHTS AS A CONSUMER.

FLEX AND ITS BROADCASTERS SHALL IN NO CASE BE LIABLE FOR ANY PERSONAL INJURY OR DEATH RELATED TO USE OF THE SERVICE, OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, EVEN IF FLEX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU SPECIFICALLY ACKNOWLEDGE THAT FLEX SHALL NOT BE LIABLE FOR CONTENT PROVIDED BY THIRD PARTIES OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THIS RESTS ENTIRELY WITH YOU.

2. Reference Sites.

THESE LIMITATIONS OF LIABILITY ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY YOU BY REASON OF ANY PRODUCTS OR SERVICES SOLD OR PROVIDED ON ANY REFERENCE SITES OR OTHERWISE BY THIRD PARTIES OTHER THAN FLEX AND RECEIVED THROUGH OR ADVERTISED ON THE FLEX SERVICE OR RECEIVED THROUGH ANY REFERENCE SITES.

3. Basis of the Bargain.

YOU ACKNOWLEDGE AND AGREE THAT FLEX HAS OFFERED THE FLEX SERVICES, BROADCASTER CONTENT, MATERIALS AND OTHER CONTENT AND INFORMATION, SET ITS PRICES, AND ENTERED INTO THESE TERMS OF SERVICE IN RELIANCE UPON THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN, THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND FLEX, AND THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND FLEX. FLEX WOULD NOT BE ABLE TO PROVIDE THE FLEX SERVICE TO YOU ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THESE LIMITATIONS.

4. Users in the European Union.

The following section only applies to you if you are a consumer resident in the European Union: Neither Flex and its affiliates and partners in all cases, nor you (if you are an individual customer), will be responsible for: (i) losses that were not caused by any breach on their or your part; (ii) any indirect or consequential losses (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure); or (iii) any indirect or consequential losses that were not foreseeable by both you and us when the Terms of Service were agreed or updated as applicable. If you are a Subscribing Organisation (as defined in section 1 of these Terms of Service) then you are not granted any rights under this section.

15. Applicable Law and Venue

PLEASE READ THE FOLLOWING PARAGRAPH CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE DISPUTES WITH FLEX AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM FLEX.

You and Flex agree to arbitrate any dispute arising from these Terms of Service or your use of the Flex Service, except that you and Flex are not required to arbitrate any dispute in which either party seeks equitable and other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. ARBITRATION PREVENTS YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL. You and Flex agree that you will notify each other in writing of any dispute within thirty (30) days of when it arises. Notice to Flex shall be sent to Justin.tv, Inc. dba Flex, Attn: Legal, 225 Bush Street, 6th Floor, San Francisco, CA 94104. You and Flex further agree: to attempt informal resolution prior to any demand for arbitration; that any arbitration will occur in Santa Clara County, California; that arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of JAMS; and that the state or federal courts in Santa Clara County, California have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration. Other than class procedures and remedies discussed below, the arbitrator has the authority to grant any remedy that would otherwise be available in court. Any dispute between the parties will be governed by this Agreement and the laws of the State of California and applicable United States law, without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction. Whether the dispute is heard in arbitration or in court, you and Flex will not commence against the other a class action, class arbitration or other representative action or proceeding.

16. Miscellaneous.

1. Notice.

Flex may provide you with notices, including those regarding changes to Flex's terms and conditions, by email, regular mail or postings on the Flex Service. Notice will be deemed given twenty-four hours after email is sent, unless Flex is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to a postal address, if provided by you through the Flex Service. In such case, notice will be deemed given three days after the date of mailing. Notice posted on the Flex Service is deemed given 30 days following the initial posting.

2. Waiver.

The failure of either you or us to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms of Service will be effective only if in writing and signed by the relevant party.

3. Severability.

If any provision of these Terms of Service or any guidelines is held to be unlawful, void, or for any reason unenforceable, then for both you and us that provision will be limited or eliminated from these Terms of Service to the minimum extent necessary and will not affect the validity and enforceability of any remaining provisions.

4. Assignment.

These Terms of Service and related Guidelines, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Flex without restriction. Any assignment attempted to be made in violation of this Terms of Service shall be void.

5. Survival.

Upon termination of these Terms of Service, any provision which, by its nature or express terms should survive, will survive such termination or expiration, including, but not limited to, Sections 7, 8, 11(b)(ii), 11(c), 11(d), 12, 15-20.

6. Headings.

The heading references herein are for convenience purposes only, do not constitute a part of these Terms of Service, and will not be deemed to limit or affect any of the provisions of it.

7. Entire Agreement.

The Terms of Service, together with the Terms of Sale, the Privacy Policy and the Guidance, is the entire agreement between you and Flex relating to the subject matter herein and will not be modified except in writing, signed or otherwise agreed to by both parties, or by a change to these Terms of Service or Guidelines made by Flex as set forth in Section 6 above.

8. Claims.

If you are a consumer resident in the European Union and you disagree with the above, we encourage you contact us as soon as possible after you start using the Flex Service at info@joinflex.tv since otherwise they will be binding on you after a reasonable time period (usually 30 days unless there are exceptional circumstances).

The following section only applies to you if you are resident in the USA or elsewhere in the world (but does not apply if you are a consumer resident in the European Union):

YOU AND FLEX AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE FLEX SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

9. Disclosures.

The Flex Service is offered by Flex, email: info@joinflex.tv. You may have this same information emailed to you by sending an email to the foregoing email address with your email address and a request for this information.